What leaves the building
Ski rental delivered to the condo the night before
The queue in a ski shop at eight in the morning is a fitting problem wearing a boot. Capture the fitting online and the kit can go to the condo the night before, which is where the queue disappears.
- Largest bike rental fleet on Hilton Head IslandBodhisys runs the reservations, routing and returns behind it.
- Running live rental operations since 2023Every peak season since has been taken on the platform.
- Every capability includedNo feature tiers and no paid modules holding anything back.
Fitting belongs to a person, not to a pair of skis
Height, weight, boot size and ability set the binding release, and that setting is about the skier rather than the equipment. It is the one piece of rental data in this industry that has to be right for a reason beyond money.
Captured at the counter it takes a technician several minutes per person, and a family of five at eight in the morning is a queue. Captured online the night before, per skier on the booking, it is a worksheet the technician has before the shop opens.
That is the whole hinge of the delivery model. Kit cannot be fitted on a doorstep, so the fitting has to arrive before the kit leaves.
The evening run
With fitting data in hand, the sets are built in the afternoon and go out in the evening to the lodgings. Condo complexes cluster, so the run is dense: many stops close together, each one a handover or an unattended drop at a door.
That run is sequenced by building and by the window the guest gave, not by the order the bookings arrived, and the driver carries the same stops in the same order on a phone. Each drop closes with a photograph and the guest has it before the van reaches the next building. Route planning covers the sequencing and delivery vehicle tracking covers the office knowing where the van is.
The morning is then collections and swaps rather than fittings, which is a different and shorter day.
- 114 Sea Pines Circle8:10am · 4 bikesScheduled
- 23 Barony Lane8:35am · Crib, high chairScheduled
- 3212 Hilton Head Way9:00am · 2 e-bikesScheduled
- 48 Palmetto Row9:25am · 6 chairsScheduled
- 519 Lagoon Road9:55am · 8 chairsScheduled
The addresses come off the reservations. The run is built as one loop that turns right out of the depot and right back into it, so no road is driven twice and no stop is passed before its window opens.
Availability is about the week
Multi-day hires dominate. A set that went out on Saturday for six days is not a set for sale on Tuesday, and a board that counts sets rather than holding them as units with dates cannot see that. The kit also comes back wet with edges that need a tune, so a set returned on Friday evening is not available on Saturday morning either.
Held as units with a service state each, a returned set stays off the board until the tune is done, and the week is sold against what is there rather than what is owned.
Out with a guest2
Returned1
Inspection1
Bookable again1
A returned bike sits out of the sellable pool until the inspection clears it. B-142 stays there until the rim is replaced, whatever Saturday looks like.
The swap mid-week
A boot that hurts on day two is a swap, and it should land on the next evening run rather than on a phone call and a drive to the shop. Anything that changes on the order reaches the guest without somebody remembering to send it, and the replacement set carries the same fitting data as the first.
What it will not do
Bodhisys holds the fitting data per skier and puts it in front of the technician. It does not set a binding and it does not replace the technician's judgement on a release value, which stays a trained person's decision and a liability question for your shop.
It also does not make a delivery run cheaper than a dense cluster of condos allows. An operation delivering to scattered chalets across a valley has a density problem that sequencing improves and does not solve.
How do you deliver ski rentals to a guest's lodging?
Capture the fitting online before arrival, per skier on the booking: height, weight, boot size and ability. Build the sets in the afternoon from that worksheet and send them out on an evening run sequenced by building and time window, with each drop closed by a photograph the guest receives. The morning then holds collections and swaps instead of a fitting queue.
Hold sets as units with dates and a service state rather than as a count, because multi-day hires and the tune between returns mean a set that is back is not a set that is available. The binding release value stays a trained technician's decision.
Questions
Can fitting data be collected before the guest arrives?
Yes. Height, weight, boot size and ability are captured per skier on the booking and sit in front of the technician before the sets are built.
Does Bodhisys set the binding release?
No. It holds the data and puts it in front of the technician, who sets the binding. That judgement and its liability stay with your shop.
Can a mid-week swap join the evening run?
Yes. A change on the order lands on the next run and reaches the guest without a separate message being written.
What does Bodhisys cost?
There is no monthly fee. A 4.5% charge is added to each reservation and paid by your customer at checkout.
If this is your operation
A demo takes six fields and someone who understands rental operations calls you back. Where Bodhisys is the wrong fit you will hear it on that call rather than after three meetings.