Capability
Returns and Turnaround
Return condition recorded against the unit, service state tracked, and availability reopened once the unit is fit to go out again.
- Every capability includedNo feature tiers and no paid modules holding anything back.
- Largest bike rental fleet on Hilton Head IslandBodhisys runs the reservations, routing and returns behind it.
- Running live rental operations since 2023Every peak season since has been taken on the platform.
How it works
A returning unit is inspected against its own record rather than against a generic checklist, so damage lands on the thing that was damaged and follows it for the rest of its life.
Service state is a first-class property. A unit can be back on site and still unavailable, which is the distinction most booking systems cannot express.
Availability reopens when the unit is ready. For a high-turn fleet that gap is the whole constraint.
Out with a guest2
Returned1
Inspection1
Bookable again1
A returned bike sits out of the sellable pool until the inspection clears it. B-142 stays there until the rim is replaced, whatever Saturday looks like.
What it removes
A unit showing as available while it sits in the yard waiting on a part.
The number to watch is hours between return and re-availability, per unit.
What it does not do
This tracks condition, service state and readiness. It does not manage parts inventory or schedule technicians.
Every capability page on this site carries a section like this one. Why that is.
What is returns and turnaround in rental software?
Return condition recorded against the unit, service state tracked, and availability reopened once the unit is fit to go out again.
Bodhisys handles it as part of the platform rather than as a paid module or a partner integration. There is no monthly fee. A 4.5% charge is added to each reservation and paid by your customer at checkout.
Questions
Does a returned unit become bookable straight away?
Only once it is ready. Service state is tracked separately from location.
Is damage tracked per unit?
Yes, against that unit's own record, so its history follows it.
Is this a maintenance system?
No. It tracks condition and readiness rather than parts and technicians.
By industry
The same capability behaves differently by category. These are the per-industry versions.
Verified against public documentation, 2026-08.